FAQ
Everything you need to know about our products, custom orders, shipping, and returns.
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Do you offer custom designs?
Yes. We specialize in custom-made pieces tailored to your style and preferences. Contact us with your idea and we’ll bring it to life.
Do you produce in large quantities?
Yes, we are expanding into bulk production for businesses and partnerships.
How long does delivery take?
Delivery times vary depending on the product and location. Custom orders may take longer due to production time.
Do you ship internationally?
Yes, we ship to multiple countries. Shipping fees and timelines depend on your location.
What materials do you use?
We primarily use high-quality leather along with other premium materials to ensure durability and style.
Can I return a product?
Returns are only accepted for items with factory defects. Please review our Return Policy for details.
How long does it take to complete a bespoke order?
Production times vary depending on the complexity of your design, but most bespoke items are completed within 2–4 weeks. A detailed timeline will be provided after confirmation.
Still have questions?
Waist purse